Shipping policy
Shipping Policy – Anunnaki Xperienc
Thank you for shopping with Anunnaki Xperienc. We are committed to delivering your order safely and efficiently.
Processing Time
All orders are processed within 1–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on your location and product availability.
South Africa
- Estimated delivery: 3–10 business days
International Orders
- Estimated delivery: 7–21 business days
Please note that some products may take longer depending on supplier processing and shipping conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email or SMS where available.
Delays
Anunnaki Xperienc is not responsible for delays caused by:
- courier services
- customs clearance
- weather conditions
- incorrect shipping information provided by customers
Incorrect Address Information
Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided during checkout.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date so we can assist you.
Contact Us
For any shipping-related questions, please contact us at:
Email: anunnakixperienc@outlook.com
Thank you for supporting Anunnaki Xperienc.